Living at Home

Care at Home

Care at Home image logo
If you are finding it difficult to manage at home, family and friends may be able to help. Alternatively you may want to consider using the services of a home care provider who employ care assistants to provide help and support in your own home. They can assist with personal care such as bathing, washing and dressing as well as other aspects of daily living. They will be trained in personal care and safety procedures, moving and handling and hygiene and some providers employ registered nurses.

All home care providers are registered with the Care Quality Commissions (CQC) who inspects them against the national essential standards of quality and safety. 
 
Home care Providers

Tameside Community Response Service

Tameside Community Response Service image logo

What is the Community Response Service?


It is an alarm service to help people live safely and independently in their own home. We employ a team of local workers who will respond in case of emergency. We provide different types of alarms depending on your needs and health. Some are activated by you, others are triggered by sensors installed in your home

Who is the Community Response Service for?


This service is for anyone living in Tameside either in private, rented or
owner – occupied accommodation.It is available to anyone over 18 regardless of their personal circumstances.

Why have an alarm from the Community Response Service?


Because the Community Response Service operates 24 hours a day, seven days a week and will respond whenever an alarm is triggered.

When an alarm is activated, we take action. We can have a worker with you within 20 minutes. Our alarms provide reassurance to you, your family and your friends that we will respond if you fall or have an accident in or around your home, or

  • if you need help during the night
  • if you suffer a medical emergency
  • if you fear harassment or anti-social behaviour
  • if you have a bogus caller

How does it work and what response will I receive?


Some alarms you activate yourself, new Telecare alarms rely on sensors to automatically alert our control room. Some alarms are worn on the wrist or around the neck; others are fixed. The Bogus Caller alarm will be fitted near the front door. Other alarms are fitted where they are best able to detect gas, smoke, water etc

If your alarm is activated, the Community Response Service will always respond and take appropriate action to keep you safe; speaking with you, sending a worker, calling the emergency services or contacting someone else on your behalf if you prefer it.

What if I need extra support sometimes?


Community Response Plus is an enhanced service to cover times when a relative is away on holiday or you have been discharged from hospital and you need extra support for a short time. Depending on your requirements, a worker will keep in regular contact with you to check you have the support you need.

When you sign up for Community Response, we note any information that will help us look after you. This may be details of any health issues, your GP and your preferred contacts in case of emergency, perhaps a friend, relative or neighbour. Any information you give us is kept strictly confidential.
 

What equipment do you need?


The Community Response Service supplies and fits all the equipment needed.
 

How much does it cost?


This includes the loan of the alarms, 24 hour monitoring and any response made by Community Response workers. Charges can be paid weekly, monthly or annually.

Prices for 2017/2018 are as follows:

  • Weekly Payment Scheme   = £6.17
  • Monthly Payment Scheme  = 1 month @ £32.09 followed by 9 months @ £32.10  
  • Annual Payment Scheme   = £320.00 (a bill for the year will be sent to your address)

You can pay your bill on-line. Please note you will need to select "General Debtors" as the Type of Payment" and use your customer billing number (which you will find on your bill) for the "Account Reference Number".

Telecare Sensors


Telecare is the name given to a new range of alarms that rely on sensors to automatically alert us to changes in your home.

In addition to the traditional pendant alarm worn around the neck and the Bogus Caller button that you activate yourself, Telecare devices use sensors to detect if someone has:-

  • Slumped out of a chair or fallen
  • Taps have been left on and there is water on the floor  
  • The temperature is too high or too low
  • There is smoke or carbon monoxide
  • Opened a door at an inappropriate time
  • Had an epileptic seizure

Telecare devices can be used to switch on lights when you get out of bed or raise the alarm if you've been out of bed for too long. Sensors are placed in strategic places around the home and are individually programmed to trigger an alarm in our control room, via the Carephone, if things are not as they should be.

Community Response will take whatever action is necessary to ensure you are safe. This may be talking with you through the Carephone checking that everything is OK, sending a worker to your home to help you or by calling the Police, Ambulance or Fire Service.

Telecare alarms can be adapted for deaf and hard of hearing users.

I'm Interested -What Happens Next?


Telephone us for an informal chat or email us and we will tell you more about the service and charges.You can also complete the on-line form or we can post a form to you.

 We'll need to arrange a time to visit you and to install the equipment.

All Tameside MBC and Local Policies and Procedures relating to the Community Response Service and your support are available to view at the Community Response Service offices.

To contact the Community Response Service telephone 0161 342 5100 alternatively send us message
 
Dukinfield Town Hall
King Street
Dukinfield
SK16 4LA
 
Return to What Support is Available

Everyday Life at Home

Everyday Life at Home image logo
Most people want to remain as independent as possible for as long as possible. You might get help from your family and friends with certain tasks such as shopping or cleaning but with the right equipment you may be able to do more for yourself that you thought.

There are lots of different pieces of equipment that can make big differences to your life. Simply raising your armchair onto special riser blocks means that you will be able to get up out of your chair easier. A helping hand grabber will enable you to pick things up without bending down. If you have difficulties plugging things in or out or opening jars there are pieces of equipment that can help you.

If you have hearing difficulties then flashing lights can be added to your doorbell or smoke alarm and amplifiers can be added to your telephone and television.

In the kitchen again there are pieces of equipment designed to make your life easier such as electric can openers, kettle tippers, easy grip peelers and graters.

Help and advice is available to ensure you are directed to the best pieces of equipment to meet your needs and where you can get them from.
 
You may need an Assessment if you are eligible for care and support.

Click I Need Help to tell us what your needs are, alternatively you can purchase equipment from independent local retailers e.g.  Argos, Boots, Disabled Living or Rosscare
 
 
Return to What Support is Available

Age UK

Age UK image logo

Age UK Can help with things such as:



  • Community Care, NHS Care, disability and ageing; paying for care in a care home; disability equipment; home help and Local Authority charges; hospital discharge arrangements

  • Consumer issues

  • Help with heating; television licence concessions; making a will; legal matters; arranging a funeral; crime prevention

  • Health

  •  Dental care; community health services; help with continence

  • Housing

  • Financial help with repairs and adaptations; raising income or capital from your home.

  • Income and Benefits

  • A guide to money benefits; Attendance Allowance; Disability Living Allowance

  • Leisure, learning and work

  • Travel for older people; leisure and learning; holidays for older people
Age UK Tameside

Continence Support

Anyone with continence problems should seek medical advice as there is treatment available to control the symptoms. Talk to your GP or look for medical help, information and advice from the Continence Service.

There are several products available to help you manage your continence, such as pads, male and female urine bottles and waterproof mattresses. You can purchase these in local care shops but you may be able to get them without charge if you have been diagnosed with continence by your GP.

For further information and advice contact:

Tameside & Glossop Continence Service
Union Street Clinic
Union Street
Hyde
SK14 1NX
Telephone: 0161 366 2268
Monday to Friday, 8am-6pm
 
Adult Continence -Tameside & Glossop Service